Shipping policy

SHIPPING POLICY

Last Updated: May 23, 2026

At NezaGlow, we strive to provide a premium, curated shopping experience. Please review the terms of our shipping and delivery processes below.

1. Processing & Delivery Estimates

  • All delivery times provided at checkout are estimates only and are not guaranteed.

  • We make every effort to process and ship your orders quickly, but actual transit times may vary based on your location and carrier volumes.

2. Shipping Limitations & Delays

  • NezaGlow is not liable for shipping and delivery delays.

  • We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or any other external events outside of our direct control.

3. Transfer of Risk and Title

  • Once we transfer your package to the shipping carrier, title and risk of loss pass entirely to you, the customer.

  • Any claims for packages lost, damaged, or stolen in transit must be handled directly with the designated shipping carrier.

4. Product Availability & Order Corrections

  • Occasionally, typographical errors, inaccuracies, or omissions regarding product availability, shipping charges, or transit times may occur on our website.

  • We reserve the right to correct any errors and to change or update information at any time without prior notice—including after your order has been submitted.

5. Contact Information

If you have any questions regarding your shipment or need assistance with an order, please contact our support team at customersupport@nezaglow.com.